IT Operations with SAP Solution Manager

IT Operations with SAP® Solution Manager

Are you aware of the latest features and benefits offered by SAP Solution Manager 7.0? Are your skills and IT practices up-to-date with this increasingly important component of the SAP landscape? If not and if you wish to catch-up efficiently, then this course is for you.

To book this training contact us or call on 0208 123 3398.

Objective:	This course shows administrators and IT managers how SAP Solution Manager supports them in all phases of the application life cycle. A particular focus is given to newly introduced features in Solution Manager 7.0 and the new requirements introduced by SAP with Enterprise Support.
Duration:	4 days.
Delivery:	Classroom training at VOCO Education Training Centre.
Participant profiles:	System Administrators who would like to learn the required skills to operate an SAP landscape with Solution Manager. Technical Consultants who would like to expand their opportunities towards SAP support and operations. Technical Managers and Directors, willing to revisit their IT practices and introduce the new enhancements of Solution Manager, to bring value to their business.
Content and learning:	First, you get an overview of all functionalities and the implementation tools available in SAP Solution Manager. Then, following the phases of application management, the course shows you how you can use the SAP Solution Manager to manage and operate your landscape. The course addresses key functions of SAP Solution Manager, such as monitoring, reporting, service desk, change request management, Solution Manager Diagnostics, as well as new features from release 7.0 Enterprise Edition. SAPSolution Manager Overview Key functions and scenarios of SAP Solution Manager Installation Overview (Customizing of SAP Solution Manager ) Overview of Implementation Tools and Methodologies available in Advanced features of SAPSolution Manager Solution Documentation and testing integration SAP Maintenance Optimizer and SAP Maintenance Certificates Change Request Management Solution Manager Diagnostics Monitoring: Solution Monitoring, System Monitoring, Business Process Monitoring, Interface Monitoring Reporting: EarlyWatch Alert Reporting, Solution Landscape Reporting, Service Level Reporting Service and Support Desk : Message Processing, Service Desk Reporting Collaboration with SAP: Service Delivery, Service Plan, Issue tracking.